Certificate Series: Three Beats to Success

NWIIWA is committed to helping our members grow in their careers, strengthen their organizations, and build the kind of professional connections that last. This three-part virtual certificate series is designed to equip you with the strategic skills and confidence you need to attract, convert, and retain loyal customers in any industry. Whether you’re a manager, business development professional,

administrator, customer service representative, or a business owner, you’ll walk away with practical tools you can use immediately to enhance your customer relationships and elevate your impact. Complete all three sessions to earn your NWIIWA Professional Certificate in Customer Loyalty & Engagement.

SERIES BREAKDOWN

 Part 1: Business Development — Identifying & Attracting Customers

January 15 | 12:00–1:00 PM

The right customers can transform your organization. Learn how to identify your ideal client profile, position your strengths with confidence, and use strategic outreach to build a pipeline full of qualified

opportunities. This session blends market insight with Northwest Indiana’s unique business landscape.

Part 2: Partnership Development — From Customer to Partnership

January 22 | 12:00–1:00 PM

Partnerships drive progress. In this session, we explore how to nurture customers with intention, communicate with clarity, and develop the kind of partnerships that feel collaborative—not transactional. You’ll learn the human-centered strategies behind long-term customer retention.

Part 3: Customer Experience — Customer for Life

January 29 | 12:00–1:00 PM

Exceptional customer experience is a skill for every member of your team. Learn how to create meaningful interactions, guide customers through seamless journeys, and build emotional connections that inspire.

Certificate Series: Three Beats to Success

NWIIWA is committed to helping our members grow in their careers, strengthen their organizations, and build the kind of professional connections that last. This three-part virtual certificate series is designed to equip you with the strategic skills and confidence you need to attract, convert, and retain loyal customers in any industry. Whether you’re a manager, business development professional,

administrator, customer service representative, or a business owner, you’ll walk away with practical tools you can use immediately to enhance your customer relationships and elevate your impact. Complete all three sessions to earn your NWIIWA Professional Certificate in Customer Loyalty & Engagement.

SERIES BREAKDOWN

 Part 1: Business Development — Identifying & Attracting Customers

January 15 | 12:00–1:00 PM

The right customers can transform your organization. Learn how to identify your ideal client profile, position your strengths with confidence, and use strategic outreach to build a pipeline full of qualified

opportunities. This session blends market insight with Northwest Indiana’s unique business landscape.

Part 2: Partnership Development — From Customer to Partnership

January 22 | 12:00–1:00 PM

Partnerships drive progress. In this session, we explore how to nurture customers with intention, communicate with clarity, and develop the kind of partnerships that feel collaborative—not transactional. You’ll learn the human-centered strategies behind long-term customer retention.

Part 3: Customer Experience — Customer for Life

January 29 | 12:00–1:00 PM

Exceptional customer experience is a skill for every member of your team. Learn how to create meaningful interactions, guide customers through seamless journeys, and build emotional connections that inspire.

Certificate Series: Three Beats to Success

NWIIWA is committed to helping our members grow in their careers, strengthen their organizations, and build the kind of professional connections that last. This three-part virtual certificate series is designed to equip you with the strategic skills and confidence you need to attract, convert, and retain loyal customers in any industry. Whether you’re a manager, business development professional,

administrator, customer service representative, or a business owner, you’ll walk away with practical tools you can use immediately to enhance your customer relationships and elevate your impact. Complete all three sessions to earn your NWIIWA Professional Certificate in Customer Loyalty & Engagement.

SERIES BREAKDOWN

 Part 1: Business Development — Identifying & Attracting Customers

January 15 | 12:00–1:00 PM

The right customers can transform your organization. Learn how to identify your ideal client profile, position your strengths with confidence, and use strategic outreach to build a pipeline full of qualified

opportunities. This session blends market insight with Northwest Indiana’s unique business landscape.

Part 2: Partnership Development — From Customer to Partnership

January 22 | 12:00–1:00 PM

Partnerships drive progress. In this session, we explore how to nurture customers with intention, communicate with clarity, and develop the kind of partnerships that feel collaborative—not transactional. You’ll learn the human-centered strategies behind long-term customer retention.

Part 3: Customer Experience — Customer for Life

January 29 | 12:00–1:00 PM

Exceptional customer experience is a skill for every member of your team. Learn how to create meaningful interactions, guide customers through seamless journeys, and build emotional connections that inspire.

The Executive Board meeting will be February 6 over zoom.

Designer Purse & Sunglass Bingo is an absolute blast. It’s a fun event where everyone has a chance to hit the big one and win designer purses and sunglasses. This event includes networking with wonderful women while raising money for NWIIWA’s Mentorship Program. There will also be chances to play special games and enter raffles. Guests are welcome to come early to meet and network with others and scope out all the prizes!

Doors open at 4:30

Bingo Starts 5:30

Break at 6:30

Bingo Ends 8:00

Tickets & Sponsorships available!

The Executive Board meeting will be May 1 over zoom.

The Executive Board meeting will be August 21 over zoom.

2026 Influential Women Awards Banquet
September 24, 2026

Influential Women of Northwest Indiana awards banquet celebrates the achievements of women that have redefined their companies, industries, and communities through their examples as leaders and innovators.

The annual banquet honors both established professionals and up-and-coming women in 12 industry categories in Northwest Indiana, as well as companies that have demonstrated outstanding support for women. Categories include: Arts, Business, Construction/Manufacturing, Economic Development/Government, Education, Finance, Healthcare, Law, Marketing/Media, Nonprofit, Service/Tourism, and STEM. Additional awards are given for Overall Up & Coming and Influential Woman of the Year, the Community Leader of the Year, and Supporter of the Year.

Mark your calendars for this year’s event and join us in celebrating the next generation of inductees as they continue to shape the future of our region’s economy and way of life. Participating in the awards banquet is one of the best ways to showcase your company’s commitment to supporting the success of women in our region. In addition to the awards, the evening features plenty of opportunities with representatives from many leading companies in addition to drinks and gourmet hors d’oeuvres.

Not Just For Women

The Influential Women of Northwest Indiana Awards is not just an event for women. This event celebrates the joint efforts of women and men, working together to improve women’s businesses and the community in which we live.

Learn First-Hand What Business Trends are Influencing NWI’s Economy

Sponsored by the Northwest Indiana Business Roundtable (NWIBRT) and the Construction Advancement Foundation of Northwest Indiana (CAF), the 2026 Business & Economic Outlook is an informative program designed to provide key insights on trends influencing business and industry. The program will feature presentations from leaders in various business sectors and government agencies, and conclude with a detailed economic picture of Northwest Indiana and United States.

Friday, October 30, 2026

Free for Members, but must register before event.

Level Up Your Career at the Professional Women’s Conference!

Join us on November 11th, 2026 at the Blue Chip Casino Hotel Spa for the Professional Women’s Conference!

This power-packed day is designed to empower and equip you with the tools to thrive in your career.

Get inspired by our keynote speakers, dive deep in engaging breakout sessions, explore informative booths, and build valuable connections during dynamic networking opportunities.

Get your Tickets and Sponsorship today! 

Sponsors: Empower your brand, Elevate your company culture, and connect with a powerful network of women at the inaugural Professional Women’s Conference! The Professional Women’s Conference provides a unique platform for fostering connections, igniting inspiration, and shaping the future of female leadership. Join this transformative movement and position your business at the forefront of innovation and empowerment.

Blue Chip Casino
777 Blue Chip Dr
Michigan City, IN 46360

The Executive Board meeting will be December 4 over zoom.